Terms and Conditions
By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions.
This website and our Terms and Conditions have been designed for use within the United Kingdom. Your use of our website is governed by English law and you agree to submit to the jurisdiction of the English court.
Whilst we are happy to consider requests for products and enquiries from outside the United Kingdom, we give no warranty, express or implied, that the use of this website or the placing of any order through this website, from outside the UK, complies with any applicable non-UK laws or regulations. Accordingly, any products or promotions not permitted under your local law are not offered to you.
Sport Sleep Coach will not be liable to you or be deemed to be in breach of the contract by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the products ordered by you if the delay or failure was due to any cause beyond its reasonable control.
To the fullest extent permitted by law and save as provided above, neither Sport Sleep Coach nor any associated company shall be liable to you by reason of any representation, or implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract, or in negligence (whether on the part of sportsleepcoach.com or any of its employees or otherwise) for any indirect special or consequential loss or damage (including but not limited to loss of profit or loss of saving), costs, expenses or other claims for compensation whatsoever which arise out of or in connection with the use of this website, the supply of the products or their use or resale by you.
Eligibility to purchase
The purchase of merchandise through Sport Sleep Coach is strictly limited to parties who can lawfully enter into and form contracts on the Site in accordance with English law.
In order to make purchases through the website, you will be requested to provide personal details. In particular, customers must provide their real name, phone number, e-mail address and other requested information as indicated. Furthermore, when ordering items or services you will be required to provide payment details, and you represent and warrant that the payment details you provide on ordering are both valid and correct and you confirm that you are the person referred to in the billing information provided.
Acceptance of your order
Unless you cancel your order in accordance with our Cancellation policy below, a contract between the customer and Sport Sleep Coach for the sale of our products and services will only exist once an order has been accepted, processed and dispatched. This does not affect the customer’s statutory rights.
We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorisation for payment.
Furthermore, we may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any merchandise from the website, removing screening or editing any materials or content on the website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.
Payment and taxes
All prices quoted on this website are accurate at the time of publication and are quoted in pounds sterling (£) and are inclusive of UK sales tax (VAT) at the current rate of 20%.
We currently accept payment made by Visa, Mastercard and American Express debit cards. Payment will be debited and cleared from your account upon receipt of your order by Sport Sleep Coach. You confirm that the credit/debit card that is being used is yours. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer.
If the issuer of your payment card refuses to authorise payment to Sport Sleep Coach, we will not be liable for any delay or non-delivery.
We take all reasonable care to make our website as secure as we can make it. All credit card transactions on this site are processed using Stripe, a secure online payment gateway that encrypts your card details in a secure host environment. At Sport Sleep Coach we do not hold your credit card details on the website or our customer database.
Sport Sleep Coach insures each purchase during the time it is in transit until it is delivered to you. You will be asked to sign for any goods delivered, at which point responsibility for your purchased goods passes to you.
UK delivery details
We are unable to announce deliveries. All products are made to order and are usually delivered to UK customers within 15 working days. Please allow additional time for deliveries over bank holidays, in particular Christmas and New Year. In the event that an item is temporarily out of stock, we will notify you of the delay and despatch it as soon as it arrives.
Sport Sleep Coach uses 3 different product suppliers which may result in you receiving your order in up to 3 separate deliveries, the deliveries may be on separate days.
All dates quoted for delivery are estimated delivery dates only and may be subject to change. We can accept no liability for any loss or damage (whether direct or indirect) for delivery at any time other than the estimated date for delivery.
STANDARD UK DELIVERY £7.95 or free for UK addresses on orders over £75.
Monday to Friday, except bank holidays.
Please allow 15 working days for your delivery.
NON-MAINLAND UK & INTERNATIONAL ORDERS Please contact us for exact postal charges
Customs and Charges (International Orders)
Depending on the value of your order, your parcel may or may not be charged customs or import duties. If your parcel is charged, it is up to the person receiving the parcel to cover these costs.
Unfortunately, these charges are out of Sport Sleep Coach hands, and vary widely from country to country, so we’re unable to predict what your particular charges may be. For more accurate information, we’d suggest getting in touch with your local customs office so you’re not surprised if there are any unexpected delivery charges at your end.
Every care has been taken to ensure that all descriptions and specifications of our products are correct at the time of publication. Please note, however, that due to the variations caused by browser software or computer systems, used by you, goods may not be exactly the same colour as shown in our colour reproductions.
While Sport Sleep Coach endeavours to ensure that the information on this website is accurate and up to date, it does not give any warranty as to its accuracy or completeness and Sport Sleep Coach will not be responsible for any errors or omissions or for the results arising from the use of such information.
Sport Sleep Coach will not be responsible nor liable for your use of any other websites which you may access via links within this website.
Sport Sleep Coach does not control these websites and is not responsible for their content. Any such links are provided merely as a service to users of this website and their inclusion in this website does not constitute an endorsement by or affiliation with Sport Sleep Coach.
Our returns policy
Under the UK Distance Selling Regulations, you have 14 working days (from the day after you receive your goods) to cancel the contract for your order with us.
In this case we will issue you with a full refund however you will need to return the entire order at your cost if you have already received the goods.
In all cases, the goods must be in their original packaging and in perfect condition. All goods will be fully inspected on their return.
Under the Distance Selling Regulations, you have the right to a 14 day cooling off period in which to return your purchase. You have the right to inspect the product and if after inspection you wish to return the product, please do so in its original packaging within 14 days, ensuring there is no damage to the product or its packaging. Used products cannot be returned unless they are deemed to be faulty. All goods will be inspected prior to a refund being issued.
If you would like to return any goods purchased at www.sportsleepcoach.com/ you must let us know in writing in the first instance – see below.
Complaints relating to faulty goods should be notified in writing within 14 days of the fault becoming apparent and should be addressed to
Sport Sleep Coach, 150b Melton Road, West Bridgford, Nottingham, NG2 6ER, UK or e-mailed to firstname.lastname@example.org.
Returned goods are your responsibility until they reach our offices. Please ensure you package your return to prevent any damage to the items or boxes. We are not responsible for any items that are returned to us damaged or in error.
In all cases, the items returned must be in their original condition. All goods will be inspected on return and any item in unsuitable condition will be sent back to you.
It can take up to 7 days for us to receive your return, depending on which postal service you use. Once we receive the item(s), we will inspect and process the goods within 2 working days.
Under the Distance Selling Regulations, you are responsible for the cost of all returns except where the goods are deemed to be faulty by both parties. Following inspection and acceptance of the returned goods, any payments made by you will be refunded in within 30 days.
Please note: we have the right to reduce the amount refunded for goods which show evidence of use beyond the handling necessary to establish the nature, characteristics and functioning of the goods.
For all cancellation and returns enquiries, please email email@example.com in the first instance.
Returns Policy For Items On Sale
Same policy as above.
James Hale Ltd. t/a Sport Sleep Coach, 150b Melton Road, West Bridgford, Nottingham, NG2 6ER, UK.
Company Registration Number: 9163558
VAT Registration Number: 270951202
Voucher and Discount Promotional Codes
Our promotional codes entitle you to a specified % off full price products purchased online at sportsleepcoach.co.uk, while stocks last. The code must be entered at the checkout to redeem the discount, and be used within the specified validity period. Discount codes only apply to full priced items, and cannot be used in conjunction with any other offer, sale, or promotional discount. We have the right to change or end the offer at our own discretion.